TECHNOFUNC MEMBERSHIP T&C’s.
Membership Agreement
This agreement is between myself and Technofunc. If entering a 1 or 6 month contract, I understand that after that fixed term my membership agreement rolls over and direct debits continue to an ongoing membership until appropriate cancellation process is followed which can be found in cancellation section.
Social Media & Website Promotion
Technofunc. will take photos and videos throughout our classes from time to time, take before and after photos for our challenges and inhouse club photos and videos for promotion and recognition of our members and guests. Technofunc reserve the right to use this material for promotional purposes if you are participating or have participated in the services and program that Technfounc offer. I agree to allow Technofunc. to use content that may contain images of me participating in sessions, before and after photos, video content and any in club promotional photos or video even after i cease my membership with Technofunc and i underderstand that Technofunc soley own that promotional material.
Cooling off period
Cooling off period is 24hours from completing the membership weblink and only applies to anyone who signs up on their first visits. The cooling off period DOES NOT APPLY to anyone who has just completed the 7 day trial process.
Age Requirements
Minimum age for a membership is 18 years and all membership terms and conditions apply. If you are under the age of 18, to be able to hold a Technofunc membership you MUST have a parent or guardian sign our parental consent form and/ or they are liable for all direct debits until legal age, than membership prices will increase to full membership pricing and this will be reviewed once you turn 18.
Booking system
I understand our class booking system and that all bookings for classes are to be done online, subject to availability. I understand that I can only PRE-BOOK my classes through Technofunc website or Technofunc app.
Class arrival
I understand that once I arrive at Technofunc I must scan my barcode at reception and if I fail to do so I understand that will automatically be classed as a late cancellation or no show to the class.
Late arrival to booked in class
I understand that if I arrive to Technofunc to join in the class I booked out after the explanation has finished I will NOT be able to participate in the class. This is due to OH & S insurance reasons. Please arrive at least 5 minutes prior to class start time, otherwise you may be turned away and not able to join in the class.
Late Cancellation or No show to booking Policy
I understand that Technofunc has a $5 late cancellation fee for classes that will be applied to any members bookings that fail to notify staff that they will not be coming and just don't show up. This charge will be applied to your next weekly membership direct debit.
Exercise History & Physical Health
The health and safety of our members is our main priority. I warrant that I am in physical condition of participating in ANY of Technofunc classes. If I know of ANY medical conditions or medical concerns that may stop me from participating, I clearly define what they are to the staff and obtain a medical clearance certificate to advise that I am able to participate.
Injury Liability
I understand that the fitness instructor(s) are NOT able to provide any medical advice in regard to your current condition, fitness level and abilities and that any information given is used a guideline to your ability and condition.
I agree NOT to hold any certified trainer or directors of Technofunc. liable for any injury that may occur during a session, and that I am participating at my own risk.
Pregnancy Liability
I understand that in the case that I am to fall pregnant I am are to obtain a clearance form my Doctor to clear that to participate in HIIT training and if you continue to you are aware of the risks involved and that you are participating at your own risk. If you are to fall pregnant you must notify Technofunc Staff immediately off this. In the case that you fall pregnant and are unable to continue exercise a doctor certificate must be provided with the reasons why (this does NOT void you of fulfilling your term agreement time period) . In the case that you are still in contract and do not wish to cancel you are to speak to Technofunc directors about your situation where they can cover the options you have in regards to your membership. If you wish you cancel the same cancellation policies apply that are stated below for ALL Technofunc memberships and the time period/ payments must be fulfilled or paid out to Technofunc.
Paying for membership
Membership fees are paid in advanced, weekly by Technofunc chosen Direct Debit billing company Paysmart and will be Direct Debited from the nominated bank account or credit card. If entering an agreement where I pay upfront for the term of the agreement, I understand that this is non refundable as I need to fulfil the term agreement that I joined on. If cancelling I understand that my membership fees are to be PIF ( paid in full) to Technofunc to fulfil your obligations as a membership holder.
Your requirements as a Technofunc. Member
Bank Accounts -You must make sure that there is enough money in your account on the payment day and you understand that it is YOUR responsibility to notify Technofunc. of any changes 72hours prior to direct debit date that may have been made to your account, such as closing or transferring.
Credit Cards -You also understand that any changes to your credit card, such as update cards, stolen or lost cards or expired cards, are given at least 72hours prior to next direct debit date.
Failed payments
If I don’t pay my fees on the due date, my access to Technofunc. facility will be suspended after 2 failed payments until the outstanding payment has been made and I have given Technofunc my updated account/ credit card details if required.
Dishonour fees
I understand that Technofunc Direct Debit billing company Paysmart have dishonour fees for each failed payment. This is $3.85 per failed payment and is added to the weekly membership amount and will automatically be redebated the following week, which means that the weekly debit amount will increase from my normal membership amount until the arrears is fixed up.
Contact about failed payments
Technofunc. will make reasonable effort to advise me on the status of the failed payment(s) after our Direct Debit company have tried to do so by letting me know via:
Emailing me to the address provided in signing your membership in my name, I must make sure the payment method I choose remains valid for the length of the agreement. If your payment fails, I understand I am liable for all resulting fees this includes the fees which may apply. If I do not contact us back to amend the arrears, that I may incur from the debt collection company.
Debt Collection
I understand that Paymsart will endeavour to contact me in regards to my arrears on behalf of Technofunc. If after 3 attempts of SMS reminders and emails I fail to comply with the arrears conditions and pay your membership fees Paysmart will send my account to debt collection which in turn will incur more fees and charges from the Debt Collection company.
Change of agreement
Technofunc. may sometimes add, change or remove parts of our terms and conditions. This includes opening and closing hours, services at our facility and membership fees. Technofunc will notify within 28 days of any changes and new changes apply to ALL Technofunc memberships.
Increase of fees
Technofunc. reserve the right to increase membership fees only at any time after your agreement has ended. Technofunc will make reasonable effort to contact you within 28 days’ of doing so, which will be emailed to the address you supplied on your membership.
Suspensions & Transfers
Technofunc understand that from time to time you may not be able to train due to holidays, sickness/illness or becoming injured or wish to cancel your membership altogether. The following rules apply to ALL suspensions and cancellations
All members have a 2 week minimum suspension period
All members have a 8 week maximum suspension period in a 12 month period
Suspensions must be put on at the club and form signed by member themselves
All suspension time is added to the agreement regardless of if you are in a 6 month agreement or a month by month agreement
Suspensions can NOT be backdated
Suspension forms will not be emailed
NO Pro-rata suspension periods
Technofunc do not and will not transfer memberships to another member OR members outside the facility
Suspensions for Pregnant members
If you fall pregnant and want to continue your membership after you give birth the following terms and conditions apply:
You are able to suspend your membership for: minimum 2 weeks & a maximum 26 weeks ( 6 months)
You must get a doctors clearance to participate in Technofunc classes after birth
Suspensions must be put on at the club and form signed by member themselves
Suspension forms will not be emailed
Cancellations
Cancel anytime, with a MINIMUM 4 payments notice from the date the form is signed in the club
Cancellation form MUST be signed by person who holds the membership in the CLUB
Technofunc will and do not email cancellation forms to members
NO cancellations can occur if a membership is on a current suspension and all membership arrears must be paid in full
All Technofunc memberships are non refundable if paid upfront or direct debited
If already well into agreement you will need to pay out in full the remaining amount of weeks/ months that you have left. (Example 6 month contract, cancelled 4payments in, you pay out the remaining 22 payments to meet the agreement of 26 weekly payments signed to, to opt out of membership)
If cancelling membership due to injury and inability to partake in exercise a Doctors REPORT outlining the sufficient reason ( not certificate) must be provided and ALL the above Cancellation policies still apply as per a normal cancellation procedures
Cancellation Payment Obligations
Failure to uphold your obligations as a Technofunc member when cancelling and any failed payments within the cancellation period will result in your membership being escalated to the debt collection recovery agency
Once escalated to debt collection, the agency is in control of recovering this amount and your membership cancellation will sit in arrears until it is cleared
Moved out of area
If you have relocated interstate or if you have moved out of area and failed to cancel your membership prior to your move the same cancellation policy of 4 payments notice is required as this is our standard cancellation policy. We will be able to cancel your membership under the guidelines that you are responsible for providing a copy of your new address to prove your residency in the form of License ID and a Utility Bill. Once this is received via email Technofunc will respond via email with the Moved out of area cancellation document that you are required to respond to than we can get the cancellation process started. Failure to comply with cancellation policies and provide the relevant information you understand that your account will continue to debit as per normal until supplied.
If you are still in a 6 month agreement and moved out of area all standard cancellation policies apply if you are still in minimum term, you are required to meet the agreed amount of payments either in the form of debit of PIF to cancel the membership. Failure to comply with cancellation policies and the minimum term agreement signed, you understand that your account will be sent to our third party debt recovery agency.
COVID-19 SUSPENSION & CANCELLATION
SUSPENSION - During this shutdown period we feel it is best business practice to give members the option to suspend their memberships fees during this time free of charge with no membership fees
During this time only will suspension be accepted via email response
Suspension will be for the duration of this shutdown only
This supsension is NOT used as your 8 weeks you get each calendar year on your membership and this time is NOT taken into consideration for minimum term agreements
If you are in a 6 month agreement your memberhsip will continue where it left off prior to the COVID-19 shutdown
As soon as business is able to operate you will be required to follow appropriate suspension or cancellation guidelines if you wish to further your suspension or cancel your membership
As soon as business is able to operate direct debits will pick back up where they left off for the full weekly membership rate
CANCELLATION - Due to the nature of our business being shut down by government regulations we will not be accepting any cancellations in this time as all accounts will be suspended and no fees from Wednesday 25th onwards will be debited. Our physical business will not be open therefore the correct cancellation policy can not be followed.
DISCOUNTED MEMBERSHIP RATE - By replying to the Covid19 email Technofunc sent out you are agreeing to the Covid19 Terms and conditions. Due to the discounted rate applied during this shutdown for Survival of The Fittest Online Program, as soon as this lockdown is lifted your membership will resume as per your normal full rate with all appropriate terms and conditions and your weekly payments made on the SOF Online Program will NOT be taken into account for your minimum term agreement as this is an unforeseeable forced shutdown.
Agreeing to Technofunc Terms and Conditions
By signing the weblink or to a Technofunc membership and allowing direct debits to occur you are stating that you are willing, capable and in a fit state to participate in exercise and that you agree to Technofunc terms and conditions and will abide by the above policies and procedures to uphold your obligations as a Technofunc member.